kN
khumbulani N

1 reviews | Active since Dec 2015

28 May 2018, 10:39

Miway help a client.

Hi there.

Hellopeter should not be a platform your clients to get you to do your work.

I had an accident frontal damage to my car. Took car in for assessment on Friday and assessment could not be completed as they couldn't get in to the bonnet. I was advised to bring my car in today so they can strip the car to do assessment then they will keep the car with them as It won't be safe to drive back home with the car.

I need your teams go ahead to do this, leave my car at a panelbeaters.

Been trying to get thru to the person helping me but with no success.

Please help so I can get my car sorted

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply28 May 2018, 11:16
Official

We are really sorry to hear that you feel let down. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply11 Jul 2018, 10:50
Official

First of all, we are sorry to hear of the lack of feedback you’ve experienced with your claim. It is never our intention to cause you any hassles. We believe that Paballo has been in touch to discuss the progress of your claim and what you can expect moving forward. He has also assured that he will keep you in the loop going forward.

Please don’t hesitate to give him a call should you need assistance with anything else.

Best regards,
The MiWay Team

Best regards,