MIWAY - hasn't got clue!!!

I decided to give Miway a try. So after spending more than 1 hour supplying details they send me a policy for review.

I send a an email with 7 items for correction.

The agent did not get it.

So we had so start again.

So after discussing the corrections for 10min she says " wait " what I have on my screen is different to the actual policy - "Let me get the policy that you have then we can look at the same thing".

So then we argue for another 5 minutes about "locks and keys excluded" "But no Sir we have it as Standard on all our policies that up to R1000 locks and keys are INCLUDED.

I said fine so show me it is included..........

She couldn't so she put me through to her supervisor.

The supervisor goes round in circles again - - "I state clearly and categorically "SHOW IT TO ME IN WRITING WHERE IT SAYS LOCKS AND KEYS ARE INCLUDED UP TO R1000".

He says he can't.

This is clearly a case of "commercial *****" on episodic scale THAT NEEDS TO LOOKED AT BY AUTHORITIES.