Miway HAS THE WORST INSURANCE SERVICE !!!

My dad was hijacked on the 22nd of September, and when he joined miway he was told that his insurance did include towing services, but when he called in to make a claim, surprisingly enough now towing services were no longer included in his contract, which is utter NONSENSE! My dad has been a loyal customer of miway and the only time when he needs their help and support, they were nowhere to be found!

Secondly, since your calls are always recorded, please check on the consultant that was assisting my dad with his claim on the 23rd of September 2021 at 8:47 am (the call took about 27 mins with that lady)

The consulted said that the she will send the policy number it's now a full week that we are still waiting for a claim number and accessor to come view the car so that it can be fixed, she first **** and said that towing is not included in my dad's contract and my dad had to make a plan of getting the car towed from the scene to his house even under the trauma he was in!