BB
Boitumelo B

1 reviews | Active since Aug 2024

29 Aug 2024, 21:05

Miway has taken our car to panel beaters over three months

Miway has taken our car to panel beaters over three months. No follow up and feedback to us. We always have to contact them.

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply29 Aug 2024, 21:06
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team
BB
Boitumelo B's update29 Aug 2024, 21:14
Reviewer Update
While you are getting back to us please arrange a courtesy car for us as you recommended a Milano panel beaters and they even damaged the new parts that you authorized. Please do well with us we are re able with our monthly premiums but we're receiving poor of the poorest service.
BB
Boitumelo B's update03 Sept 2024, 19:45
Reviewer Update
It has been 5 days since we received a call from miway that their team will attend to our claim. No feedback, when call they keep saying they're are waiting for additional information. Miway is not attending to our claim urgently as they promised Helo Peter. We're are struggling with transport daily for three months. Get your services in order.