NN
Ntokozo N

1 reviews | Active since May 2023

15 May 2023, 20:17

Miway has made it easy to get in contact with their client services through WhatsApp

Miway has made it easy to get in contact with their client services through WhatsApp. I had a challange with my car not starting and I simply said hi on their WhatsApp and a gentleman by the name of Tebogo responded and further proceeded to call me. I would like to compliment Tebogo for the outstanding service he provided me with. Not only was he fast but he also displayed in depth product knowledge. Most importantly he showed empathy for my situation and ensured that he communicated constantly, follwed up on the progression of the service and checked up on my well being until the matter was resolved.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply15 May 2023, 20:21
Official
This is such a fantastic compliment and exactly the kind of feedback we strive for. It makes our heart smile hearing that our team are as passionate about excellent service as they are. We’re so lucky to have them on our team. At MiWay, we love rewarding great service, so we’ll definitely pass on your message!

Best regards,
The MiWay Team