YM
Yvette M
1 reviews | Active since Apr 2019
26 Apr 2019, 18:26
MiWay Great Service Delivered
I called to take out cellphone insurance on my device and the service was great. I spoke to a lady named Lungile who assisted me quickly and was very friendly. She then referred me to a senior consultant to check if I could have my policy payment amount reduced since I had been with them so long without having had a claim. The gentleman's name was Mpho. Mpho helped me reduce my policy payment amount and was polite, swift and helpful.
Great team effort and a very good human touch goes a long way.
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Replies (1)MiWay Insurance's replyOfficial
28 Apr 2019, 19:27This is such a fantastic compliment for Lungile and Mpho and we are so proud of them for assisting you as efficiently as they did. Thanks for taking a moment out of your day to show them both the recognition they deserve and thanks for sharing your positive service experience with us!
Best regards,
the MiWay Team
Best regards,
the MiWay Team
MiWay Insurance's reply28 Apr 2019, 19:27
Official
This is such a fantastic compliment for Lungile and Mpho and we are so proud of them for assisting you as efficiently as they did. Thanks for taking a moment out of your day to show them both the recognition they deserve and thanks for sharing your positive service experience with us!
Best regards,
the MiWay Team
Best regards,
the MiWay Team
