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Yvette M

1 reviews | Active since Apr 2019

26 Apr 2019, 18:26

MiWay Great Service Delivered

I called to take out cellphone insurance on my device and the service was great. I spoke to a lady named Lungile who assisted me quickly and was very friendly. She then referred me to a senior consultant to check if I could have my policy payment amount reduced since I had been with them so long without having had a claim. The gentleman's name was Mpho. Mpho helped me reduce my policy payment amount and was polite, swift and helpful.

Great team effort and a very good human touch goes a long way.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply28 Apr 2019, 19:27
Official
This is such a fantastic compliment for Lungile and Mpho and we are so proud of them for assisting you as efficiently as they did. Thanks for taking a moment out of your day to show them both the recognition they deserve and thanks for sharing your positive service experience with us!
Best regards,
the MiWay Team