MiWay going the extra step

As usual each year the dreaded phone call to the insurance company to discuss the policy which has increased instead of decreased.<br> <br> I contacted MiWay and spoke to a few agents before being put through to Thuli a senior agent. Thuli was extremely friendly and instantly made me feel like a valued client. After a few minutes on hold Thuli came back with great news that not only had she been able to reduce the pm amount but she was able to decrease it but an additional 15% <br> <br> Thank you Thuli and Miway keep doing what you are doing