RL
Ronald L

1 reviews | Active since Oct 2012

04 Sept 2015, 12:02

MiWay going beyond the extra mile

I called the call center on 04.09.2015 at 11:40. Dikeledi answered my call.<br> <br> She was polite and very friendly. This immediately made me feel at ease and made me know that MiWay is customer service orientated. <br> <br> She informed me about the bonus points using the online system, guided me and stayed online until I made the changes online.<br> <br> Super friendly, super helpful and damn does she know her products.<br> <br> Well done MiWay<br> <br> Well done Dikeledi<br> <br> Another satisfied customer whom feels he was treated with the utmost VIP treatment

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Replies (1)
MiWay Insurance
MiWay Insurance's reply04 Sept 2015, 13:42
Official
Hello Ronald2Leach,

Dikeledi is a star! We're thrilled she was able to assist with world-class service. Thanks for giving credit where it is due, we'll be sure to do the same.

Kind regards,
The MiWay Team