SP
Suraysha Pather-Naiker

1 reviews | Active since Sept 2018

04 Jul 2019, 19:04

Miway go away

I have a huge problem with miway. An outsourced company bu the name of home grown contacted me last week offering to match my current insurance which is with king price for a cheaper. The policy that they have me as yhe gentleman described it was apple for apple. So all is good i deceide to take the policy but heres the catch. ...i need to give them my banking details before even cancelling with king price, silly me i gave my banking details. Thereafter i contacted my insurance to cancel with them and we went back and forth between homegrown and king price in the end o decided to stay with king price as they ecplained to me that yhere is additional costs that one has to pay id you meet in a single motor vehicle accident apart from the access which home grown failed to discusee. Thereafter i contacted homegrown cancelled any contract with miway. This was done on friday the 28 june 2019 on the 01st of july 2019 miway deducted its 1st months installment wven though i cancelled the policy even before it started. I reversed the drbit order and now they want to debit me on the 17th i cancelled with miway. This is very tiring and upsetting and a waste of last week going back and forth with unnecessary discussion of me repeatedly having to explain why i dont want to take miway insurance. Please just cancel my policy like i requested on the 28th of june and stop hounding me with sms and phone calls saying welcome to miway when its a ploy to make my life unnecessarily difficult and forcing to accept you as my insurer.

Mrs spather

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Replies (1)
MiWay Insurance
MiWay Insurance's reply05 Jul 2019, 08:11
Official
Thank you for bringing this to our attention - we’re so sorry for the inconvenience that has resulted because of this. We have passed your note on to our client services team and someone will be in touch to rectify.

Best regards,
The MiWay Team