mW
meyer W

1 reviews | Active since Sept 2013

14 Jul 2017, 13:14

Miway fitting pirate parts on claim

<p>My motorcycle was ****** and recovered last year December. Only thing that was ****** was the ECU. </p> <p>Miway took the motorcycle to a unapproved Aprilia dealer to fix and they then fitted an after market ecu. Since i got the bike back i only had issues with the bike. </p> <p> </p> <p>Took it to cayene this week and they found that the ecu unit is not working as it is not a genuine aprilia part.</p> <p> </p> <p>I would like miway to call me and explain how they as an insurance company can fit pirate parts on claims???????</p> <p> </p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply14 Jul 2017, 13:27
Official

We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply18 Jul 2017, 15:15
Official

Please accept our sincere apology for the hassles you experienced Meyer!

Terry has since been in touch to discuss your concerns in more detail. We’re also happy to report that we’ve since settled the invoice for the new part as required. Please give us a call should you need anything else.


Kind regards,
The MiWay Team