NN
Nompumelelo N
1 reviews | Active since Nov 2015
28 Feb 2022, 09:54
MiWay financially victimizing clients
I have been with MiWay for 6 years and through these years, I have never claimed.
My Premiums have been increasing over the years, while the car value decreases, which is fair from a business perception and I have been okay with that. But 2021 December they just decided to move my premium from R953 to R1400. - No Location change - No Claim
My premium just increased by 31% which has not happened in the years. I called trying to understand the reason behind this increase and the response to this was they will look into the premium after 6 months. No explanation, nothing.
Definitely Disappointed and hunting for a new insurance.
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MiWay Insurance's replyOfficial
28 Feb 2022, 14:24We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply28 Feb 2022, 14:24
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team