MIWAY - FALSE PROMISES AND TERRIBLE SERVICE

<p>Good day</p> <p> </p> <p>I am absolutely disgusted with the service I received from Miway insurance , I am a fairly new policy holder with Miway and signed up in April 2016 .I went to Miway as they promised to beat my current insurance premium and give me the same deal I had with my current insurer.</p> <p> </p> <p>I spoke to one of Miway’s “Highly s****ed representatives” who gave me a premium I accepted and assured me telephonically that my vehicle is insurance to the highest value “retail value”</p> <p> </p> <p>On the 25-July-2016 I called Miway to query the address on my policy little to find out that my vehicle was not insured for retail value. I immediately request my call recording.</p> <p> </p> <p>Later that day I received the below sms from Miway :</p> <p> </p> <p>“Good day , I will contact you tomorrow as soon as possible just after listening to your call and we can discuss what changed and I can assist you further. Ref# ********** 6”</p> <p> </p> <p>I called Miway the next day as I did not receive a response and I wanted my recording , a representative then advised me that the person working on my query is on a call and return my call as soon as they can.</p> <p> </p> <p>It has been 7 days later and I have not received my recording or any feedback on my query. I have never experienced worse service in my life.</p> <p> </p> <p>Please can Miway contact me to either resolve my issue or assist me in cancelling my policy and reimburse me for all the months I have paid for an invalid service.</p> <p> </p> <p>Kowen Pillay</p> <p> ********** 522</p> <p> </p>