BM
Boni M

1 reviews | Active since Nov 2021

21 Nov 2021, 18:44

MIWAY FAILS TO PAY FOR THE CAR INSURANCE CLAIM

Miway took my car for an accident accessment. After a month of requesting different information to validate my claim, they turn again me saying I didn't mentioned that the i didn't mention that the previous insurer cancelled my insurance. When I explained clearly that I'm from Kingprice who denied to pay my claim and I there and then asked them to pay me back my contributions and cancel the policy with immediate effect. I never cared to know whether that was also what they were intending to do or not.

Now Miway is using the information the other way round that its Kingprice who cancelled the policy as if I wanted to continue with Kingprice even after they couldn't help me. Miway just like Kingprice decided not to pay for my claim instead the sent me an amount that I think it's my contributions without any communication in that regard. I'm disappointed on Miway treatment when they have to pay for my claim...

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Replies (1)
MiWay Insurance
MiWay Insurance's reply21 Nov 2021, 19:50
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. 

Best regards,
The MiWay Team