MiWay failed to pay for gearbox repairs

On the 17th Dec 2015 i lodged a claim with Miway for Mechanical fail and the vehicle couldnt engage gears. It was towed to the Original Dealer and after inspection they called me to say that their diagnosis will cost +- R5700 to Open the gearbox and have it checked only! (NOT FIXED), I told the Tina that it is rather imposssible for me to pay the costs of FIXING the gearbox and getting it fitted again because for that the dealer would charge for labour and parts which was about R5700+7000 = +-R13000 and the vehicle is only covered for R6000 for gearbox under the policy i have with MiWay. <br> <br> Tina Von Mollendrof has had very bad communication with me because from the day of the claim she only sent me mail on the 1st January 2016 requesting additional documents. My claim is stll not validated and my car not fixed, i dont have a vehicle to go to work and i'm frastrated. I always trusted MiWay insurance but now i tend to trust what people out there say about insurance companies. They are friendly to you until you actually get into serious trouble and instead of helping they make you feel like you are de*****ing them off your own money! I AM CANCELLING MY POLICY WITH THEM IMMEDIATELY!