MM
Magzgal M

1 reviews | Active since Sept 2019

19 Apr 2024, 11:33

MiWay EXTEMELY Poor Service

It's been such a terrible and hurtful 5 months of agony in my life. I never thought i would be writing such bad reviews to MiWay as I have 3 cars insured with them but hail happened and now I have been taken from pillar to post for my car to get fixed and this breaks me apart as I have never put any claims since i started driving in 2006.

I've been told that all parts were received by the panelbeater and that they are busy repairing my car. To my surprise i got another call yesterday about a roof still not been sourced and this makes me angry as I am still paying the insurance and my car instalments and now my car is just parked at the panelbeater. This will cause another issue of a battery to not work as it has not been driven for some weeks and these are more costs to be incurred while the roof is still being sourced.

Please can you urgently assist or get someone from Miway to assist with this issue as it's now affecting my health.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply19 Apr 2024, 11:33
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team