MiWay Experience

Hi All

I recently changed insurance service providers and joined Miway in December 2018. The start of our relationship was a bit rocky as the information I received from MiWay was not executed as per the policy schedule. Things such as the incorrect banking details on app or policy schedule crept in which resulted in me not having having cover for a few days as we were trying to resolve the matter.

After some complaints and no solution, Lerato Sibeko reached out to me. Lerato is an asset to Miway. She was professional and really put my mind at ease. She listened to the previous recordings and within a matter of minutes resolved my queries.

I also need to thank Innocentia for making contact with me to follow up on the queries i raised.

Thank you once again Lerato for a really pleasant experience and making my happy to have joined the Miway family.

Regards

H