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Mzi N

1 reviews | Active since Mar 2022

25 Mar 2022, 11:25

Miway: Excellent Service from Fabian Naidoo

I had my cellphone ****** at the end of November 2021. I then lodged a claim with Miway and I dealt with a gentleman called Fabian Naidoo. He is the epitome of excellence. He went out of his way to ensure that my claim was processed in a timeous manner. From engaging with Vodacom, giving me his personal cell number to liaise and constantly providing feedback. He would call to tell me that "There is no feedback from Vodacom, I am still waiting".

There are times one thinks of leaving a brand esp in insurance because its all ubiquitous and I can get the same for cheaper elsewhere. I would think twice about leaving now that I dealt with that gentleman.

Thank you Fabian

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Replies (1)
MiWay Insurance
MiWay Insurance's reply25 Mar 2022, 12:34
Official
We’re thrilled to hear that Fabian is as enthusiastic as he is about delivering awesome service and that he has made such a lasting impression on you. We’ll be sure to high five him for going out of his way, so you can #LiveYourWay!
Best regards,
The MiWay Team