Miway Excellent service

Morning, I had a car breakdown on the 19/06/2018 around 15:15 at my workplace. My car failed to start and my colleagues assisted me in troubleshooting without success. I had to arrange with Miway to have my car towed to the dealership. I was helped by a gentleman named Themba who loaded my claim. I was contacted by Miway the same day with an email sent to confirm that my claim has been authorised. I requested my car to be towed only in the morning of the 20th June to access logistics at my workplace.

On the 20 June around 07:15 I was called by Miway personeel Lindilwa to ensure if the tow service has come to help me. I responded that I will need them at 08:30 when i'm at work. She called at 09:00 to check if i've been helped and i confirm that the tow company is on it's way to my workplace, est arrival 10:00.The tow service arrived at 09:50 and successfully towed my car to the dealership. Lindilwa called again at 11:42 to check if i'm satisfied with the service recived from the tow company on behalf of Miway.

The service rendered to me was excellent,processes were explained to me according to what my cover pays for etc. I would rate Themba and Lindilwa's service excellent.Keep up the good work