RS
REFILWE S

1 reviews | Active since Feb 2016

09 Jan 2020, 10:52

MiWay error debiting

I'm not happy with how Miway is handling customers bills/accounts. My January 2020 premium was debited in two different amounts. What bothers me more is the bank charges that are costing me. How can a system do such an error that costs customers and you don't even saying anything about that error. I really need to leave Miway.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply09 Jan 2020, 11:10
Official
We’re so sorry to hear that we have upset you – we will get an agent to give you a call ASAP and we apologise in the interim for any inconvenience you have experienced! 
Best regards,
The MiWay Team

Best regards,

RS
REFILWE S's update19 Jan 2020, 06:16
Reviewer Update
An agent never called me Miway. Simply means you don't care about your mistakes.