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Puleng M

1 reviews | Active since Jun 2019

30 Apr 2021, 14:46

Miway emergency not really an emergency platform

This communication i recieved from the consultant regarding his rude and disrespectful conduct with me over the phone this morning. "Aron Sirwali: I have requested someone to call you. It's just that we are in the emergency department and we need to be quick on our calls as we too busy due to rain around Gauteng." So it not about the service it about being quick. Am still waiting for the call. Miway emergency derpartment.

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MiWay Insurance
MiWay Insurance's reply30 Apr 2021, 17:31
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.  Best regards,
The MiWay Team