Miway *****ed me out of a good deal with my previous insurer.

<p>After receiving a quote for car and home contents from a Miway consultant I was happy with the premiums and what the policy offered. I was very particular when giving all the information needed about the car and home details when asked, cause I know how these things can become an issue when it’s ever time to claim. A quote was emailed to me and with that I called my previous insurer and wanted to cancel. The retainment department at my old insurer tried very hard to retain my business by offering to match the quote by Miway. I refused and cancelled anyway. I then called Miway and accepted the quote with a new consultant whom had my original quote on her system to process. I then ask her to verify all my details again just to make sure all’s well, and to my surprise I was told that they now can’t insure my house hold contents because of how the house is designed with the 4 independent families living there. To be clear the house is a massive free standing building which has been sectioned of with brick walls and every living space is independent and has its own entrance, very similar to an apartment building. I asked to speak to the manager and was told that they still would not insure my property after I took pictures and explained how secure the property is and how similar it is to apartment buildings and simplex living situations. I was told by the manager that they will now only honour the vehicle insurance and not home contents. I am now forced to take the vehicle insurance and will have no home contents from the end of the month when my old insurance cancels. Miway went back on there original quote after me accepting that side quote. I am now out of pocket because I’ll have to find home insurance again at a much higher premium cause of my cancellation. By Miway doing this to me it’ll cost more now than when I first called them for a quote. Thanx Miway for nothing.</p>