MiWay doubled my premium (and stole my money)

I've been with Miway for 6 years, I have not made any claims apart from roadside assistance. I recently moved and updated MiWay with my new address. Note that my new location is in a 24/7 security estate and I work from home. My premium went from R1,150 to R1,900. Because of a simple address change (to an even better location). I complained and they brought it down to R1,800. I was still not satisfied, and they settled at R1,400.

Come to month end, My debit order hits for R2,000. Which is the R1,900 plus Dent and Scratch cover. I contacted them, and the agent "misunderstood" and set the R1,400 for January and not December (even though this was an email exchange). So you can increase my premium in the same month but not decrease it? funny how that worked out.

Best part is, I subsequently cancelled with MiWay, because this is not what you offer to a 6 year client. And moved to Discovery Insure, who gave me a premium of R840 (+R140 for Dent and Scratch protection) ! My vehicle excess is less and my window excess is less.

Avoid MiWay, don't be like me and blindly pay a premium you think is reasonable, when in actual fact its double that of Discovery.

Oh and did I mention that after the R2,000 debit order, they debited me again for R275, for God knows what.

So all in all, they actually too R875 more than they agreed to (R1,400)