1 reviews | Active since Oct 2016

04 Jun 2021, 05:45

Miway don't want to process my claim

I'm very disappointed with miway, I made a claim almost two weeks now n they are not saying anything. I sent numerous emails to Callyn the person I'm being assigned too n he/she promised to call to let me know what's going on. Is this how miway treat their customers. It's really bad

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply04 Jun 2021, 08:21
Official
We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around.  Best regards,
The MiWay Team 
's update05 Jun 2021, 19:49
Reviewer Update
I responding with a smile on my face, would like to thank miway team to respond to my issue and be able to full fill my request to approve my claim. i would like to thank Palesa or Hlulani for her professionalism and patients. keep up the good work
Regards Vusi Mahlangu
MiWay Insurance
MiWay Insurance's reply07 Jun 2021, 08:58
Official
Thanks for letting us know how helpful Palesa was – we’ll be sure to pass on your appreciation!

Best regards,
The MiWay Team