NO
Nicky O
1 reviews | Active since Nov 2012
18 May 2015, 16:01
MiWay dont make **** promises!
I was called by the call centre and gladly went through a 45minute call - of my time - in my busy schedule to do a comparitve insurance quote and i was offered R1 000 if they could not match my current premium. They were unable to match my premium and asked me to forward them my current insurance schedule in order for them to try and match the premium. I havent had a follow up call/sms or any further feedback since Thursday!<br> MiWay dont call people and offer them R1 000 if you are not willing to respond or pay up if so be it.
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MiWay Insurance's replyOfficial
20 May 2015, 09:37Hello nickyokkers,
We need to unconditionally apologise for the lapse in service delivery you have experienced. We assure you that this is not the MiWay way of doing things, and we confirm that a member of our sales team has called to help with your query.
We urge you to give us a shout if there's anything else we can help with.
Kind regards,
The MiWay Team
We need to unconditionally apologise for the lapse in service delivery you have experienced. We assure you that this is not the MiWay way of doing things, and we confirm that a member of our sales team has called to help with your query.
We urge you to give us a shout if there's anything else we can help with.
Kind regards,
The MiWay Team
MiWay Insurance's reply20 May 2015, 09:37
Official
Hello nickyokkers,
We need to unconditionally apologise for the lapse in service delivery you have experienced. We assure you that this is not the MiWay way of doing things, and we confirm that a member of our sales team has called to help with your query.
We urge you to give us a shout if there's anything else we can help with.
Kind regards,
The MiWay Team
We need to unconditionally apologise for the lapse in service delivery you have experienced. We assure you that this is not the MiWay way of doing things, and we confirm that a member of our sales team has called to help with your query.
We urge you to give us a shout if there's anything else we can help with.
Kind regards,
The MiWay Team