JL
John-Michael Luciano
1 reviews | Active since Jul 2016
07 Jul 2022, 09:19
Miway doesn't pay claims
Don't insure with miway they find ways not to honor claims, i submitted a claim last year in November and miway declined it saying at the time of the incident i was speeding and they solely depended on my tracking device, i then went to check my tracker records and it was different to the report that they have, i highlighted this to them and then they changed their stance/reason for declining and said they are now declining based on me overtaking on an high rise, i went further and reported this to the ombudsman and it's almost 6 months not hearing anything from the ombudsman, so just becareful with miway they find ways not to pay claims.
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Replies (1)MiWay Insurance's replyOfficial
07 Jul 2022, 09:41We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply07 Jul 2022, 09:41
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
