1 reviews | Active since Jan 2015
Miway doesn't explain to you all the hidden details in the policy, they increase your excess payments yearly without interacting with you first or letting you know why they do it!
Lately today when I tried to login a claim with them for a windscreen damage, which initially my excess payments were only R250! Now they say my excess payment for a windscreen is R1,120 just within a year... which is almost 5 times the initial payment, that was agreed upon when the cover was taken. after their review of my cover and again what's worse they say the payments will continue going up after every yearly reviews they make!
We are really sorry to hear that you feel let down. We have passed your message on and someone will be in touch to assist you.
Best regards,
The MiWay Team
We are really sorry to hear that you feel let down. We have passed your message on and someone will be in touch to assist you.
Best regards,
The MiWay Team
Thank you for taking time to write to us and for giving us your feedback. Kagiso has been in touch to help and to assure you of our commitment to always deliver awesome service.
Please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Thank you for taking time to write to us and for giving us your feedback. Kagiso has been in touch to help and to assure you of our commitment to always deliver awesome service.
Please let us know if you need help with anything else!
Kind regards,
The MiWay Team
