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shivani K
1 reviews | Active since Jul 2015
22 Jul 2015, 03:39
miway - doesnt care about your loss
My home was broken into and Miway failed to deliver. Disturbed at the fact that my claim was rejected because I could not forward information on time and that they cancelled my policy without my permission and still debit a premium for the next month knowing very well that I was not covered. This is totally unacceptable. I want answers!!!
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MiWay Insurance's replyOfficial
29 Jul 2015, 17:07Hello Shivanikara,
Thanks for taking the time to comment and for the opportunity given to have a look at what happened.
Rene has since called to discuss your concerns in more detail and she has also apologised for the inconvenience you experienced initially. We have also refunded your premium, and we urge you to give us a call if you need any further assistance!
Kind regards
The MiWay Team
Thanks for taking the time to comment and for the opportunity given to have a look at what happened.
Rene has since called to discuss your concerns in more detail and she has also apologised for the inconvenience you experienced initially. We have also refunded your premium, and we urge you to give us a call if you need any further assistance!
Kind regards
The MiWay Team
MiWay Insurance's reply29 Jul 2015, 17:07
Official
Hello Shivanikara,
Thanks for taking the time to comment and for the opportunity given to have a look at what happened.
Rene has since called to discuss your concerns in more detail and she has also apologised for the inconvenience you experienced initially. We have also refunded your premium, and we urge you to give us a call if you need any further assistance!
Kind regards
The MiWay Team
Thanks for taking the time to comment and for the opportunity given to have a look at what happened.
Rene has since called to discuss your concerns in more detail and she has also apologised for the inconvenience you experienced initially. We have also refunded your premium, and we urge you to give us a call if you need any further assistance!
Kind regards
The MiWay Team