TC
Tina C
1 reviews | Active since Mar 2019
27 Mar 2019, 11:18
Miway does not taking serious on customer's claim.
Since i logged my claim on 25th February, the service from MiWay is very passive, I have to send mails to follow up with the progress by myself. After 32 days, my vehicle is not yet repaired, in the meantime, I am spending a lot of money on hiring a car because of the slow service that MiWay supp****. The reply and apologies here from MiWay does not help with the reparing progress! I am very disappointed with MiWay!
Helpful (0)
Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
27 Mar 2019, 13:18We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We have escalated your concerns and one of our agents will be in touch to assist you shortly!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply27 Mar 2019, 13:18
Official
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We have escalated your concerns and one of our agents will be in touch to assist you shortly!
Best regards,
The MiWay Team
Best regards,
The MiWay Team