EB
Elize B

1 reviews | Active since Jul 2018

27 Jul 2018, 09:45

MiWay does not pay out!

I wil never recommend MiWay for any insurance as I have been waiting months now for my excess amount to be refunded. Every week that my Insurance Broker or myself phone Michelle le Roux from MiWay, whom is handling the claim, she says it will be paid on Friday or the payments is with accounts. Every Week the same story.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply27 Jul 2018, 10:07
Official

We're so sorry to hear that you feel this way. We assure you that it's never our intention to cause you any hassles. We've passed your message on and someone will be in touch.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply31 Jul 2018, 11:21
Official

We believe that Michelle has since been providing updates on the refund for your client’s excess. This is a lengthy process and she will keep you in the loop going forward.

Until such time we urge you to give us a call should you need any further clarity.

Best regards,
The MiWay Team

Best regards,