WvdH
Wouter van den Heever

1 reviews | Active since Mar 2015

17 Jan 2017, 07:56

Miway does not pay claims

<p>Even after a claim was approved, it is still not paid.</p>

0
Replies (12)
MiWay Insurance
MiWay Insurance's reply17 Jan 2017, 09:24
Official

Thanks for bringing this to our attention. We will look into this and get back to you with proper feedback.


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply19 Jan 2017, 13:08
Official

We have tried getting hold of you but we were unfortunately unable to reach you. Please give us a call as soon as you have a minute!


Kind regards,
The MiWay Team

WvdH
Wouter van den Heever's update06 Mar 2017, 15:02
Reviewer Update

Claim has still not been paid. No use bringing it to their attention.

MiWay Insurance
MiWay Insurance's reply06 Mar 2017, 15:48
Official

Thanks for bringing this to our attention, we'll get an agent to give you a call and assist you.


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply13 Mar 2017, 13:56
Official

Thanks for the note!

Bianca has previously been in touch to explain the process of claiming against our client’s policy. Please refer all your claim queries to Avis directly. Please feel free to give us a call if you need any further assistance!


Kind regards,
The MiWay Team

WvdH
Wouter van den Heever's update10 Apr 2017, 08:53
Reviewer Update

Claim has still not been paid. No use bringing it to their attention.

Irrelevant whether to be paid to me directly or someone else.

MiWay Insurance
MiWay Insurance's reply10 Apr 2017, 09:54
Official

Thanks for the comment!

Bianca has previously been in touch to explain the claims process. Please refer all your claim queries to Avis directly. Please feel free to give us a call if you need any further assistance!


Best regards,
The MiWay Team

WvdH
Wouter van den Heever's update11 Apr 2017, 07:37
Reviewer Update

Reply from AVIS:

"I am so sorry , Sir, we followed up with Miway and they did not settle as yet. I have been following up continuously."

Come on MiWay, why don't you pay ?

MiWay Insurance
MiWay Insurance's reply11 Apr 2017, 08:22
Official

Thanks for bringing this to our attention. We will look into this and get back to you with proper feedback.


Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply13 Apr 2017, 14:52
Official

Thank you for taking the time to comment!

We've heard back from our legal team and unfortunately as this has been referred to Avis, we are unable to assist. Please refer any further queries you have, directly to them.


Best regards,
The MiWay Team

WvdH
Wouter van den Heever's update13 Apr 2017, 16:58
Reviewer Update

I have contacted AVIS and this is what they had to say :

"I am so sorry , Sir, we followed up with Miway and they did not settle as yet. I have been following up continuously."

MiWay does not pay, regardless if it is AVIS or me.

MiWay Insurance
MiWay Insurance's reply18 Apr 2017, 14:39
Official

We assure you that this is not the case! We have been in touch with Avis to let them know what we need from them and we will be in touch with them again to update them on the progress.

Best regards,
The MiWay Team