1 reviews | Active since May 2017

05 May 2017, 12:40

Miway does not install Shaterprufe!

<p>Im a very dissatisfied that Miway insists on installing the budget ClearVue windscreen on my BMW . This is not a BMW approved windscreen . Shaterprufe undergoes more than 30 checks and the ClearVue only 8. Being a loyal client for the past 5 years and personally not having any claims on my vehicle i would expect only the best when doing a claim. To top it off im charged an excess onthe sub standard windscreen. I will soon move over my vehicles and advise all my family to do the same. I advise every to be weary with Miway as they like to cut corners .</p> <p>Another isssue is that im charged more for my car rental on my BMW than my yaris. If they give me a yaris for eg if i have an accident . im charged more for the very same class of vehicle . no one has yet been able to come back to me on this issue. **************** !</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply05 May 2017, 13:11
Official

We have passed your message on and someone will be in touch to chat to you about your concerns in more detail.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply16 May 2017, 13:46
Official

We’re sorry to hear that you feel this way Natalie!

Lerato has since been in touch to discuss your concerns in more detail, the authorisation on your claim as well as what to expect moving forward. We urge you to give her a call if you need anything else.


Kind regards,
The MiWay Team