Hellopeter
Share Your Experience
ML
Mario L

1 reviews | Active since Jul 2017

27 Oct 2017, 12:38

Miway does not cover you as they claim and have poor service

I am in the process of lodging a claim with Miway. Regardless the facts issued to them, they will try their best not to settle the claim. The make promises to get back to you, however, this is empty promises and you need to continuously followed up.

0
Replies (4)
MiWay Insurance
MiWay Insurance's reply27 Oct 2017, 12:47
Official

We are really sorry to hear that you feel let down. We will be in touch to discuss your concerns with you in more detail.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply30 Oct 2017, 13:54
Official

Apologies for not getting back to you Mario!

Michelle has since been in touch to apologise. We’re also happy to report that we’ve since updated the authorisation on your claim. We urge you to get in touch should you need help with anything else.

Kind regards,
The MiWay Team

ML
Mario L's update31 Oct 2017, 09:35
Reviewer Update
Miway has deleted my comments on their response that they have reversed the claim. Miway are acting as if you are doing me a favor for reversing the claim. Miway tried not cover the claim, after I mentioned that I am willing to dispute this, then you changed your tune. Firstly you tell me that you have to look after your own business, then secondly you try and bluff me that you doing me a favor due to my profile. I am not pleased with Miway, I don't trust your service any more. I have been cheated 1 to many times from Miway
MiWay Insurance
MiWay Insurance's reply31 Oct 2017, 10:51
Official

We’re so sorry to hear this and we can assure you that this is not the MiWay way. An agent will be in touch to clarify the issue.

Best regards,
The MiWay Team