AS
Andre S

1 reviews | Active since Apr 2018

25 Apr 2018, 08:35

MiWay does not cancell as per my request and keeps on deducting premiums

AGAIN, I request for the 4th time that my policy be cancelled. It is now month 3 where I need to reverse your attempt to ***** from me at my bank. Can it now sink in that I NO LONGER wish to be part of MiWay? I am about to fromally charge MiWay with attempt to ***** as I have documentary proof of all previous reversals. I do not trust MiWay and formally indicate that the trust relationship is broken. Contact me urgently with your solutions, not questions as to why I have decided to send MiWay on the HiWay!

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply25 Apr 2018, 08:42
Official

Please accept our sincere apology for not getting things right and for any hassles we have caused you. Please be assured that this is not the MiWay way! An agent will be in contact with you shortly to discuss your concerns.

Kind regards,
The MiWay Team

AS
Andre S's update25 Apr 2018, 08:48
Reviewer Update
Better make sure that your agent do not ask me reasons, as this was well explained to you with my initial cancellation. Provide me with a solution, please...
MiWay Insurance
MiWay Insurance's reply10 May 2018, 15:56
Official

Thanks for bringing this to our attention and please accept our sincere apology for not getting things right initially - we didn’t mean to upset you in any way.

Busi has since been in touch to confirm the cancellation of the policy. Please don’t hesitate give us a call if there's anything else we're able to help with.

Kind regards,
The MiWay Team