1 reviews | Active since Jul 2017
Miway dodging to pay claim in a very unfair way
<p>I had car insurance policy with Miway, when I signed up with them , the representative asked me "how many kilometres the car will be travelling " I said I do not know because it will be a meter taxi it will be not me who will driving the car which is impossible to estimate on that. She insisted that I must atleast estimate so that she can finalise the policy , their car track will send monthly updates on kilometres then I gave an estimation of 2000 to 3000 kilometres per months. It started on the 18 of February which travelled 1500 kilometres, March 2500 kilometres April 3000km then May 7000 km then on the 4th of June it was involved in an accident. Miway penalised me on that so my excess escalated from R15000 to R38000. They did not update me on kilometres for May, they only updated after an accident to escape payment. </p>
We will be in touch to discuss your concerns in more detail. Thanks!
Best regards,
The MiWay Team
We will be in touch to discuss your concerns in more detail. Thanks!
Best regards,
The MiWay Team
We’re sorry to hear you feel this way Msawe!
Mpho has since been in touch to discuss your concerns as well as the outcome of your claim. He’s also explained how to dispute the outcome if you’re still unhappy. Please give him a call should you need anything else.
Kind regards,
The MiWay Team
We’re sorry to hear you feel this way Msawe!
Mpho has since been in touch to discuss your concerns as well as the outcome of your claim. He’s also explained how to dispute the outcome if you’re still unhappy. Please give him a call should you need anything else.
Kind regards,
The MiWay Team
