JM
Jodi M

1 reviews | Active since Jan 2018

26 Jan 2018, 08:27

MIWAY DISGUSTING SERVICE! WORST INSURANCE COMPANY ON THE FACE OF THE PLANET!!!!!

C924233 after calling roughly 50 times and getting different information EVERY time I called and being put on hold for 10 minutes at a time to try speak to a manager who are NEVER available, it was finally figured out something went wrong and my claim was only released 4 days after I had initially been told it was released. You guys have a great image until people have to work with you. Trying to justify yourselves on replies to reviews DO NOT COMPENSATE FOR YOUR DISGUSTING SERVCE. I will go out of my way to advise people NOT to use Miway insurance.

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Replies (4)
MiWay Insurance
MiWay Insurance's reply26 Jan 2018, 08:53
Official

We are really sorry to hear that you feel let down. We will be in touch to discuss your concerns with you in more detail.

Best regards,
The MiWay Team

JM
Jodi M's update26 Jan 2018, 09:14
Reviewer Update
Are you just saying this or are you actually going to call me soon? I've been promised to be called back about 6 times all of which I was not contacted.
MiWay Insurance
MiWay Insurance's reply26 Jan 2018, 15:41
Official

We assure you that someone will call.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply29 Jan 2018, 11:11
Official

We are so sorry for the service you’ve experienced with us! We assure you that it is never our intention to cause you any unnecessary hassles. We are happy to report that your claim has since been settled.

Please don’t hesitate to give us a shout should you need anything else moving forward.

Kind regards,
The MiWay Team