Miway disgusting claims service

<p>I logged a claim with Miway and the service has been horrible from day one.</p> <p>My claims representative Masechaba Mohale was never available to take calls nor was she professional enough to call me after I left numerous messages to her and her manager.</p> <p>After escalating it to the managers, I still get tossed around from one person to another and no one can give me a straight answer. Basically, no one takes ownership of my constant requests for assistance. The worst part is this department's inability to stick to their own turnaround times!</p> <p>When I finally speak to Masechaba, she has no decency to apologise and don't get me started on her absent manager!</p> <p>Today I call AGAIN only to find out that this *********** Masechaba has changed departments therefore I have no representative AND THE MANAGER IS STILL MISSING!</p> <p>Best believe I'm jumping ship and I'm taking my family with me. My payments are always on time but this company can't stick to basic terms of agreement when supplying me with service.</p> <p>I'm disgusted!</p>