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Cynthia H

1 reviews | Active since Aug 2015

28 May 2016, 14:12

MiWay disgust! Clients beware.

<p>I moved my car insurance to MiWay and had to take the car for an inspection. The dealership in Gauteng where I was sent (Glasfit) used a tablet to do the inspection - no more paper and proud of it! When I received my confirmation of the inspection from MiWay two days later, NONE of my extra's on the car appreared on the inspection report. I checked that the lady added each and every extra during the inspection in case of a claim later, so it was definately not finger trouble. </p> <p>On enquiry I was told that in fact ONLY the license disc is actually photographed and submitted - MiWay just want to confirm the registration information and all the other data submitted is ignored. Therefore, If I claim for my towbar, the addional lights, paint protectors or my sounds system, it is guaranteed that I am going to run into problems. A call to MiWay did not solve my dilemma.</p> <p> </p> <p>So MiWay, what is the purpose of this tablet inspection and how are you going to handle my and every other claim submitted following such incomplete inspections? A response will be appreciated for evryone impacted. What must I do now???</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply07 Jun 2016, 10:45
Official

Good day Cynthia,

Thanks for bringing this to our attention. Inno has since been trying to get in touch, but has unfortunately been struggling to reach you. Please give us a shout in the interim if you need any further assistance!

Kind regards,
The MiWay Team