Miway disgraceful customer service

C*** To whom it may concern

I regrettably would like to convey my utter disappointment and disqust in your lack of service towards your clients. I have been struggling to finalise my claim with Miway for over six months. The panelbeaters that you send me to still have not completed their job. I have even gone to such extremes that I personally came to your headquarters and I was assured that you will sort out this issue once and for all and that was more than three weeks ago . I was informed by the panelbeaters that my vehicles parts will arrive in October only to be informed that it will instead arrive no later than the first of November 2021 but as yet they ares still sending me a generic message every single morning stating that the parts have been ordered and they are awaiting delivery. Thats not to mention the sub standard paint job that was done on my vehicle. I am sorry to say but this is highly irregular and extremely unprofessional. Whats even worse there is absolutely no communication from your consultants.

I demand to hear from management asap or I will be forced into seeking legal recourse. This is totally unacceptable.

*** Griffin May

Below are the sms from the panelbeaters.

Dear Mr May, your CX5 parts have been ordered and we are pending delivery. Regards Accident Panel and Paint.

Dear Mr May, your CX5 parts have been ordered and we are pending delivery.ETA 10/10. Regards Accident Panel and Paint.