1 reviews | Active since Mar 2017

08 Aug 2018, 14:30

Miway Disappoints

Very disappointed in miway, they are failing to pay my loyalty rewards as promised, i keep on calling for follow up all i get is someone will call me back but no one ever gets back to me, i have never missed any premium but now i get taken from pillar to post regarding what was agreed on initially, i would appreciate someone was to at least call me back with good feedback. clearly no one is taking this serious as i have been asking since May.

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Replies (3)
MiWay Insurance
MiWay Insurance's reply08 Aug 2018, 15:38
Official

We’re so sorry to hear of the hassles you have experienced! We have passed your note on to our client services team and an agent will be in touch to assist you.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply13 Aug 2018, 12:19
Official

Thanks for bringing this to our attention! We confirm that Inno has been in touch to assure you that the rewards have been processed.

Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!

Best regards,
The MiWay Team

Best regards,

's update13 Aug 2018, 15:46
Reviewer Update
Please take important note that only R281 was paid into my account meanwhile the agreement i have with miway was ' By being a loyal client for at least 3 years we will pay you back NO LESS than one full month's average premium but the money i received is not even half my premium . Again i have to call miway and request correction , this is really annoying but Puleng managed to assist on the line hope what we agreed on works :(