Miway disappoints

He had sever floods this here in cape town. I claimed but not all at once because I didn't know what all got damaged. I had 1 or 2 claims before that and about 2 claims after that. Now they have decided to cancel my insurance. I paid this month. I'm supposed to be covered for this month but I no longer have access to the miway app. Shouldn't I then get a refund on this months debit? Am I covered?