MiWay Difficult Cancellation Process

I called MiWay on 19/09/2025 in order to cancel my policy and stop my debit order from going because my spouse joined MiWay and put my vehicle under his policy. I was told that there are no senior agents who could assist with the cancellation. The debit orders have gone off on both policies and when I called again on 25/09/2025 at 09:13 I was again told that there are no senior agents that can assist.

I have been with MiWay since 2018 and referred my entire family to them. This level of service is highly disappointing.