DN
Duduzile N

1 reviews | Active since Dec 2017

01 Apr 2019, 09:25

Miway did things my way even when cancelling cover

Just call in to cancel my car insurance, I must say they still did things my way even when I was cancelling my cover. I spoke to Phemelo Khonou who is a senior advisor, I explained to him why I was cancelling he listen to my reasons and didn't try to convince me otherwise. He gave advice that they can keep my profile active in case I bought another car(which is on the plans) so that I don't start from scratch when applying for cover and I also kept my accident cover which was part of my insurance cover (R50 covers me for R100 000). Thank Phemelo and Miway

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Replies (1)
MiWay Insurance
MiWay Insurance's reply01 Apr 2019, 09:52
Official
It’s so nice to hear that things were done your way. Thanks for taking the time to share your positive service experience with us and for showing Phemelo and the recognition he deserves. We’ll be sure to do the same!
Best regards,
The MiWay Team