RV
Ronel V

1 reviews | Active since Jan 2020

24 Jan 2020, 14:42

Miway deducting unauthorized money

My debit order is dated for 31 st of month, Miway is deducting the money on 24, I do not have the funds on that day. Numerous e-mails and calls, promises that they will only deduct on debit order date is null and void, they keep on deducting on an unauthorized date

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply24 Jan 2020, 14:50
Official
Thanks for bringing this to our attention! Your message is with the right team and an agent will be in touch shortly to assist you. In the interim, we apologise for the inconvenience that has resulted from this.

Best regards,
The MiWay Team
RV
Ronel V's update24 Jan 2020, 15:45
Reviewer Update
Dear MiWay, Your team is on it from 24 December, but is not able to rectify it. Your Head of client Services Greta Goosen wrote me a letter ,stating it will not happen again, but it does, so I can not trust that you have any foot to stand on