GP
Gaston P
1 reviews | Active since Dec 2013
28 Jun 2021, 13:28
Miway declines customer's calls!
Trying to find out why my car insurance premium was raised by nearly 30% at the beginning of this year (WITHOUT any claims even being made!), I tried 2 phone numbers:
******
The first returns a message saying the number doesn't exist, and the second repeatedly declines the call after approximately 2 rings. Is this some kind of joke? Customer service that literally doesn't even exist???
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MiWay Insurance's replyOfficial
28 Jun 2021, 14:52Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply28 Jun 2021, 14:52
Official
Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong. Best regards,
The MiWay Team
The MiWay Team