MIWay deceiving people by giving them option to be insured immediately and then when you claim-you get a shock of your life-C803130 by Nonhlanhla ang their lying call centre agents

<p>MIWay lies to its clients,see emails below between MiWay and myself after reporting my incident that happened on the 14th of December:</p> <p>From Nonhlanhla Nhlengethwa ********** <p>Please be advise your claim was sent to the manager and I have received feedback from her .they realized that no premium was received for this Incident .you las premium was received on the 15.10.2016 which covers you till the 14.11.2016 we tried debiting you on the 15.11.2016.however there</p> <p>Was no premium received you incident happened on the 14.12.2016 and you current premium was collected on the 15.12.2016 which means for this incident there is no cover as we didn’t receive you premiums .hope you find the is feedback in order</p> <p>From: philile mkhwa****</p> <p>MiWay is no longer counting the premium deducted on the 9th of December after I went to PG Glass for re-assesment of the car following the call to MIWAY for me to ensure that my car is insured. The MiWay agent assured me I was insured immediately and the debit order was deducted before the 14th of December 2016 covering me until the next debit order on the 15th of December 2016 of which now MiWay is saying the incident that happened on the 14th during the time I wasnt insured which now contradicts with what I was told which is my car being insured immediately.</p> <p>Despite my numerous e-mails to Nonhlanhla Nhlengethwa ********** all I got was the response below which means I cannot drive and be with my parents for christmas thanks to MIWay's lies and incopetence. All I want is for MiWay to own up and pay for my claim and stop playing games. They have proof of the debit order before the 14th of December and instead they delaying paying. Nonhlanhla and her manager need to do their job and approve my claim and pay so I can go home.</p> <p>From Nonhlanhla Nhlengethwa ********** <p>As I advised you yesterday we need to get a call from our quality department .to confirm if you did call and request to change banking details</p> <p>I’m still waiting for that call so we can be able to Give you feedback I have sent them instructions to urgently send the call.</p> <p>From Nonhlanhla Nhlengethwa ********** <p>Good day</p> <p> We waiting on the call from client service regarding you changing the debit date as soon as it comes in we will contact you and advise</p> <p>philile mkhwa**** ********** <p>You mean a call confirming that the incident happened during the time I was insured. Isn't the debit order showing on your system and PG glass assessment confirms that?</p> <p>How long before you get the call?</p> <p>I will be very mad if I miss spending christmas with my family because of MiWay' s incompetence.</p> <p><br />FromNonhlanhla Nhlengethwa ********** <p>Sorry .that email wasn’t meant for you I have sent instruction to PG Glass</p> <p>From philile mkhwa**** ********** <p>What instructions?</p> <p>From Nonhlanhla Nhlengethwa ********** <p>As I advised you yesterday we need to get a call from our quality department .to confirm if you did call and request to change banking details</p> <p>I’m still waiting for that call so we can be able to Give you feedback I have sent them instructions to urgently send the call</p> <p> </p> <p>If the above communication between myself and Nonhlanhla doesn't prove how *********** and deceiving MIWAY is-then I do not know what will. I want MIWAY to pay so I can be able to drive home and enjoy my holidays.</p>