DN
Denver N

1 reviews | Active since Nov 2023

25 Nov 2023, 17:19

Miway debits early without warning

Recently moved over to miway, set my debit date to the 1st and miway debits me on the 24th. I go check my policy just to be sure and both policy and app states debit date as the 1st of every month. So who covers my bank charges when the debit bounces. Blaming it on a system error won't work, how can an insurance company that we need to trust be so negligent. Very poor service, and you lose another client.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply25 Nov 2023, 17:20
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team