MiWay debiting on wrong date without authorisation

I have been insuring with MiWay Insurance for a while now, my debit order was always set on the 1st of each month and for Jan 2025 they decided to debit my account on the 24th without my consent or authorisation. They did not even offer any solutions to their blunder when I called them to report the error on their side. I am very unhappy with how you conduct business.