SP
Susi P
1 reviews | Active since Jul 2014
18 Dec 2019, 10:44
Miway debit order *****
Miway's administration system/staff are really bad. No communication and no service. Sent my cancellation email the 2nd Dec 19 already and they still went ahead and took a premium today when I have NEVER agreed to it, miway YOU are responsible for refunding my R120 penalty that my bank has now charged me, and OH you cannot cancel the debit order at the bank it isn't allowed --> THIS IS *****!
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MiWay Insurance's replyOfficial
18 Dec 2019, 10:57Please accept our sincere apology for not getting things right the first time around and for any inconvenience you have experienced – we assure you that this is not the MiWay way!
We have passed your note on to the right team and an agent will be in touch soonest to assist.
Best regards,
The MiWay Team
We have passed your note on to the right team and an agent will be in touch soonest to assist.
Best regards,
The MiWay Team
MiWay Insurance's reply18 Dec 2019, 10:57
Official
Please accept our sincere apology for not getting things right the first time around and for any inconvenience you have experienced – we assure you that this is not the MiWay way!
We have passed your note on to the right team and an agent will be in touch soonest to assist.
Best regards,
The MiWay Team
We have passed your note on to the right team and an agent will be in touch soonest to assist.
Best regards,
The MiWay Team