SO
Simone O

1 reviews | Active since Jul 2020

22 Oct 2020, 10:30

MiWay - Dealing with a Karen (me) and really coming up GOLD.

Hi. My mum instituted car insurance with MiWay just before lockdown. She didn't complete the paperwork, and thought the car was not insured although payments were going through. She thought ****. I phoned and spoke to Simphiwe, who sorted everything out to everyone's satisfaction, quickly, efficiently and calmly. Simphiwe showed just passion and pride in her work that I just HAD to let people know

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Replies (2)
MiWay Insurance
MiWay Insurance's reply22 Oct 2020, 12:38
Official
Wow – we are so glad to hear that Simphiwe went out of his way to deliver such world-class service! Thanks for showing him the recognition he deserves and for sharing your positive service experience with us. 
 
Best regards,
The MiWay Team
 
SO
Simone O's update22 Oct 2020, 12:40
Reviewer Update
Her. The Simphiwe spoke to (I think at Head Office) was a her. She is delightful, and defended MiWay(when I questioned stuff) with - not only facts - but passion and pride. Hang on to her.