DK
Dale K

1 reviews | Active since May 2018

02 May 2018, 11:20

MiWay Customer Experience

Brilliant service from Nhlanhla at MiWay !!!

I had an issue with a quote that i accepted. The premium amount on the policy document was 25% above what was quoted and accepted. I spoke to 2 differenct representatives from MiWay before getting hold of Nhlanhla without any assistance whatsoever. Nhlanhla received my call and handled the entire matter very professionally. Although he was not able to match my itinial quote from Miway he went far and beyond to try help and get my quote to as close an amount to the initial quote as possible.

Based on Nhlanhla's service I would highly recommend MiWay.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply02 May 2018, 11:44
Official

Awesome! Thanks for taking the time to compliment Nhlanhla for his great service delivery. We will be sure to pass your feedback on to him and high five him for making your service experience memorable.

Best regards,
The MiWay Team

Best regards,